Carolyn Douglas
Carolyn DouglasFounder
Meet Carolyn Douglas, our Founder and leader in all things intranet. Her commitment and passion to leading a collaborative team focused on simplicity with software and empathy with customers has led to the creation of business intranet software serving 1000+ customers worldwide.

Carolyn’s story is an unorthodox one. She got her start as an Intranet Manager for the District of North Vancouver. Starting out as an end-user, she built the District’s Intranet to maximize on the “keep it simple” concept and created an environment where all staff participated and were welcome to publish and contribute to the intranet.

She went on to launch the Intranet Connections brand in September of 1999 as the first true out-of-the-box intranet experience. Intranet Connections has consistently grown in revenue, profitability and customer acquisition. Her goal has always been to build a superior intranet software based on what the customer wants, trusts and expects.

Carolyn lives in North Vancouver and shares her passion of intranets, culture and leadership with that of being a mom to her 10 year old son. Her self-proclaimed three things she cannot live without: integrity, simplicity and flip-flops.

Rob Nikkel
Rob NikkelCEO
Introducing Rob Nikkel, CEO and product development champion. Since 2002, Rob has been working with organizations on how to strategically leverage web technology so it improves how they conduct their business and serve their customers.

Rob’s passion for science, technology, and how things work, has led him to the field of software. Since software has a major impact on our modern world, and has a high rate of change, Rob always finds exciting ways to innovate. He has built many applications that have helped transition standalone desktop software to client/server, web applications and cloud solutions.

In his work on custom, and turnkey, intranet solutions, Rob has seen how these digital workplaces can facilitate corporate communication, cultural change, streamline processes and give businesses a competitive advantage. In this regard, he focuses on building highly intuitive and usable products where users don’t require a manual.

Rob grew up in North Vancouver, where he currently resides with his wife and their growing family of two kids (with another on the way), a dog and a cat. When he isn’t at the office or spending time with his family, Rob can be found at the ice rink playing hockey or cycling. He values simplicity, integrity and work/life balance.

Intranet Connections: A Company with Values

Our team is full of creative souls who strive to work towards making an impact. Our software company lives and breathes the following core values, infusing them into our day-to-day and in how we build relationships with our customers and design and develop our intranet software:


In September of 1999 the core concept that drove the business and creation of our Intranet Connections software was KISS. The core value of simplicity still drives everything we do today. As our company and customer base grows, the concept of KISS has evolved into a more customer-centric version where continually ask  how do we “make life simpler” for our customers.


How the business intranet makes an employee feel and how they interact with the software, that is very important to us. We build for innovation, creative interfaces, making it simple. Our development is agile and we design interfaces first for maximium ease of use, then build functionality to support those interfaces. It is a very creative process.


The relationships we build with our customers and the connections we make is what sets us apart. Hence our name of Intranet Connections. It’s not just about selling software – you can’t make an impact with just technology. We put ourselves in our customers shoes constantly in just about every facet of decision making. We truly listen to our customers. They drive our business.


At the end of the day, we have survived so many years in our market because of our continued product innovation, integrity and authenticity. We believe this shines through when you connect with us and become part of our Intranet Connections family. We have strong intranet champions and advocates of our software, and we are very proud that we have customers who have been with us for over a decade, still going strong!