Summary: How to manage an intranet including tips on assigning an intranet management CEO and leadership team. There is a famous saying that it takes a village to raise a child. It takes a community of people who coach, teach, mentor and care to create a successful company. This is very much the same in regards to the success of your intranet. It takes strategic intranet management and visionary direction for the future of your intranet. When I think about our company core values and vision, I see the need to impart to customers that we care about them and
In the last five years we have witnessed one of the most turbulent periods for our bank customers and their intranets. We’ve seen a lot of intranet redesigns take place, as mergers and acquisitions have driven change management. We’ve seen structural re-orgs geared toward defining new strategic direction, while leaning on the intranet to maintain employee communication and engagement.
I have to admit I am at fault. I am one of many who write about intranets saving the day when it comes to employees who are disengaged and lack corporate connection. This may sound strange coming from me, the founder of an intranet software company, but using intranet software on it’s own to fix a broken culture or to engage employees with fancy tricks and beautiful designs simply doesn’t work. I am going to bust this myth and here’s why:
I was recently on a website and found myself cursing under my breath because I could not for the life of me find the “contact” in this website’s menu. All I wanted to do was ask a simple question via email. What led me to this website was a task. I needed an answer to my question, and after slogging through the site content, including the FAQ area, I was not successful in getting my answer. So I looked for an area to contact them. I finally found it, three layers deep under an ambiguous heading.
In a recent post, I talked about how intranets have matured and are becoming a must-have within the enterprise. There are a lot of soft return on investment (ROI) impacts of intranets, including social, collaborative and employee recognition applications that lend to employee morale, retention and fostering company culture. But where is the bottom line ROI, that equates to real dollar value and return on your investment? Increase Return on Investment With Intranet Connections, the most robust feature is our Online Forms and attached Automated Workflows. Online Forms enables users to submit pre-made electronic forms, or fill out tests that
Sometimes seeking out the best intranet and getting genuine intranet buy-in feels like a pretty elusive goal. Like trying to pat your head and rub your tummy at the same time; you can do it for a few minutes but somewhere along the way you miss a step and lose your rhythm. For many of us intranet admins, it feels like we work double time to provide more than enough valuable and relevant information and resources on the intranet, so then why are employees STILL not jumping for joy over the intranet, despite our efforts? Perhaps it is because we are doing
It is no secret that SharePoint is the proverbial Gorilla for enterprise intranets. Early adopters of a SharePoint Intranet have often called upon us as they found SharePoint was too much work and too costly to actually get off the ground. Although initially they romanticized about customizing the perfect intranet solution with a custom built SharePoint intranet, they quickly realized it was an unmanageable and cost prohibitive project that likely would never come to fruition. Now they seek a SharePoint alternative that is a simpler, comprehensive, out-of-the-box solution with reliable customer service and fast installation/implementation. Looking for a SharePoint
2014 A Year of New Intranet Software As the year draws to a close and the holiday season is upon us, I enjoy taking the time to reflect on a productive and full year. In 2014, many of you embarked on intranet redesigns and we were thrilled to see most of you upgrade to our "Mega Release" and utilize the awesome power of Mega Menus. We also stepped into a new adventure and introduced two new intranet software products, our Financial Intranet and Healthcare Intranet, which have both been welcomed with resounding success and a lot of idea sharing! From MEGA to SUPER
A few years ago I wrote about the HR Intranet. When you look at departments within an organization and how they relate to content on the intranet, HR and IT are two dominant teams that should have a strong presence. HR on the intranet is typically a heavily content-based and functional site, a place to view policies, handbooks, guidelines, benefits and payroll information. It is the go-to point for people-related processes. Can HR Intranets move more into engagement and mentorship, training and leadership? You bet they can, and the intranet is the best place to accomplish this. Putting a personality
As we are gearing up for our Super Search release, I began to think about all the different things an intranet can help with within an organization. Not just the "techy" things, but how it helps with productivity, efficiency, employee engagement, collaboration and even employee retention. But another, perhaps less thought of way to utilize an intranet is with change management, which is critical in today's fast-paced, ever-changing business world. Change is in the Air Whether we embrace it or avoid it, change is inevitable. Especially in today's workplace with how quickly technology improves. And often when organizations introduce change,