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About Carolyn Douglas

Carolyn Douglas, Founder of the software Intranet Connections, started her endeavor of creating intranets out of a passion to cater to employees rather than technology. Her philosophy is your intranet can have all the bells and whistles but without employees using it, your intranet is gathering dust. This commitment to simple and easy to use intranet software, combined with amazing customer service that delivers the best of employee engagement ideas and practices, has secured Intranet Connections as one of the leading intranet solutions since its inception in 1999.

Intranets With An Employee Edge

Late October in Vancouver is lovely.  I recently headed downtown, enjoying the fall colors as I drove over Lions Gate bridge and through the Stanley Park causeway, heading to the Four Seasons Hotel. The Four Seasons was hosting The 19th annual Intranets for Corporate Communications seminar, put on by Federated Press. My plan was to present on intranet design, stay for the rest of the morning and head back to the office for the afternoon, but after the first presentation I was glued to my seat. An intimate and interactive group, there were approximately 25-30 Intranet Managers, Internal Communications Directors

Three Ways to Spookify Your Intranet this Halloween

Summary: Looking for fun ways to prepare your intranet for Halloween? Here are some ideas for how you can spookify your site on this sugar filled day. Hallow’s Eve is approaching and with it comes many sugar highs and scary cries. It’s time to get your intranet in the spirit of things by applying the following 3 design tips! However, don’t just save your custom designs for Halloween. We have a variety of intranet design tips for day-to-day branding to Easter egg hunting.

Setting the Stage for the User Experience

Everything we do is literally a form of building a relationship. In the office, we build professional relationships, and at home, we strengthen our emotional relationships with loved ones. We also have relationships with our computers; they keep us connected to the world, our work, and family and engage us with stunning visuals and enticing information.

Culture and Intranets: A recap of IBF Live

IBF Live is a live broadcast featuring intranet tours and speakers supporting the movement to a digital workplace. In their Oct 4 episode, they polled their audience: “Can a social intranet change the culture of a company?” (80% answered yes) The intranet tours on IBF Live are a glance at the functionality and elements involved, but my take-away from this month’s episode was the integration of culture, in particular with the intranet tour for ThoughtWorks ThoughtWorks is not your typical company. They are innovators with a culture driven by talented people who are passionate about software. They have grown from a small

The User Experience: A recap of IBF Live

The first Tuesday of every month is blocked off on my calendar to attend IBF Live, a unique and interactive online live broadcast showcasing the latest trends in intranets and the digital workplace. I really look forward to these Tuesdays. It gives you a chance to see what other companies are doing with their intranets, and unlike a webinar it is interactive like a radio show, where you can ask questions throughout the show and talk to other Intranet Managers and guest speakers. This broadcast featured a free online manual by PebbleRoad that talks about the 8 stages of a

Intranet 101: A Milestone of Sorts

I awoke with a start when my dog Tucker growled at the skunk who likes to waddle through our garden in the wee hours of the morning. I checked my iPhone (never far from reach) and brought up my work email. Tara, our Marketing Manager, had sent me an early morning announcement that we had hit our 101st blog post with our Monday “Intranet Knowledge Sharing Day” entry. 101 blog posts … that’s hard to believe. It seems like not so long ago that we were launching our intranet blog, excited to share, but nervous about making a go of

A Culture of Community – IBF Live Intranet Tours

Accenture Intranet I tuned into the August broadcast of IBF Live and heard Steve Kaukonen and Steve Berzins describe their Accenture Intranet as a “culture of collaboration” and I thought what a great play on words!  Hence this blog post title but I swapped out collaboration in favour of community. This month’s IBF Live theme seemed to emerge more as a lesson in how a consolidation of intranets, people and content can help internal communities thrive. If this is your first time hearing about IBF Live, you might want to tune in for the next one in September. IBF Live

Social Intranets Unleashed

I raced into the office Tuesday morning to catch IBF Live’s broadcast – a monthly tour of intranet sites with a panelist of speakers and presenters. Our office was buzzing because one of our clients, Fathom Online Marketing, was presenting their intranet and how they use Intranet Connections to build upon their dynamic culture using their company intranet. Before Fathom’s intranet tour, I tuned into the “Where Ideas Work” presentation showcasing the award winning intranet from the Government of British Columbia. Part of their design innovation comes from the background photos that anchor their fixed-width intranet site. The photos are

What does Intranet Innovation Mean to You?

What does Intranet Innovation Mean to You? Innovation is a word that evokes emotion. For some, it can be about forward-thinking, leading edge = exciting. For others, it may be forward-thinking, leading edge = scary.  Although your intranet is most likely rich with ideas and merit, you might not think it's innovative. But it is – keep reading! For Step Two Designs (out of Sydney, Australia) innovation is about uncovering great ideas. Now in its fifth year, their global Intranet Innovation Awards is about sharing ideas for the benefit of the whole intranet community. Winners have come from countries around

Intranet Design: A Recipe for Success

Building your intranet is like using a recipe. You want to make the final product enjoyable, and to do so, you need to ensure that all of the ingredients are well balanced. I recently made a delicious dinner for some friends and was later asked how I did it. I slyly said “a little this and that”, but really, it is a tried and true recipe. Over the years I have perfected the dish to make it “my own”, but I still have to peak back at my food stained recipe book to ensure that I am on the right