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About Carolyn Douglas

Carolyn Douglas, Founder of the software Intranet Connections, started her endeavor of creating intranets out of a passion to cater to employees rather than technology. Her philosophy is your intranet can have all the bells and whistles but without employees using it, your intranet is gathering dust. This commitment to simple and easy to use intranet software, combined with amazing customer service that delivers the best of employee engagement ideas and practices, has secured Intranet Connections as one of the leading intranet solutions since its inception in 1999.

Animating Your Intranet Search

We recently launched a new web site for Intranet Connections to go along with our latest social release and our creative team dreamed up this 90 second animated video, designed to introduce Intranet Connections to prospective Intranet Managers. A big thank you to Desaign: Explaining ideas through animation for helping us with our vision. What do you think about using animation as an interesting and unique way to educate and learn?  

Behind Every Great Intranet is a Great Lover (of intranets!)

IBF Live is a monthly broadcast showcasing live intranet tours, often from global giants like IKEA, IBM, and Accenture. December’s tour featured Sally Roberts, Intranet and Knowledge Manager from Macfarlanes LLP, a 500 employee law firm out of London. 18 months ago Macfarlane went from a static intranet created through Dreamweaver, to a new intranet designed for better communication and resource sharing. Their navigation is fairly traditional and options are based on departmental structure. An “Add Content” menu drop down was a neat idea, with areas of contribution based on permissions. John Wooden from Fredrickson Communications, a certified usability professional,

A Look Inside Bonnier’s Social Intranet Design

Bonnier Corporation, one of the largest consumer publishing groups in America, recently launched their new social intranet, powered by Intranet Connections, to provide improved navigation and intranet design features to better suit the organizations entrepreneurial mindset. Amanda Chu, Operations Manager, gave us a look inside their social intranet. Bonnier’s homepage design mirrors their company websites look and feel. This is a smart move as it immediately ties the intranet to Bonnier’s brand and modernizes the intranet design, bringing a level of familiarity to their employees. Bonnier at 1,100 employees, is a large company, so there was a need to create

Intranets With An Employee Edge

Late October in Vancouver is lovely.  I recently headed downtown, enjoying the fall colors as I drove over Lions Gate bridge and through the Stanley Park causeway, heading to the Four Seasons Hotel. The Four Seasons was hosting The 19th annual Intranets for Corporate Communications seminar, put on by Federated Press. My plan was to present on intranet design, stay for the rest of the morning and head back to the office for the afternoon, but after the first presentation I was glued to my seat. An intimate and interactive group, there were approximately 25-30 Intranet Managers, Internal Communications Directors

Three Ways to Spookify Your Intranet this Halloween

Summary: Looking for fun ways to prepare your intranet for Halloween? Here are some ideas for how you can spookify your site on this sugar filled day. Hallow’s Eve is approaching and with it comes many sugar highs and scary cries. It’s time to get your intranet in the spirit of things by applying the following 3 design tips! However, don’t just save your custom designs for Halloween. We have a variety of intranet design tips for day-to-day branding to Easter egg hunting.

Setting the Stage for the User Experience

Everything we do is literally a form of building a relationship. In the office, we build professional relationships, and at home, we strengthen our emotional relationships with loved ones. We also have relationships with our computers; they keep us connected to the world, our work, and family and engage us with stunning visuals and enticing information.

Culture and Intranets: A recap of IBF Live

IBF Live is a live broadcast featuring intranet tours and speakers supporting the movement to a digital workplace. In their Oct 4 episode, they polled their audience: “Can a social intranet change the culture of a company?” (80% answered yes) The intranet tours on IBF Live are a glance at the functionality and elements involved, but my take-away from this month’s episode was the integration of culture, in particular with the intranet tour for ThoughtWorks ThoughtWorks is not your typical company. They are innovators with a culture driven by talented people who are passionate about software. They have grown from a small

The User Experience: A recap of IBF Live

The first Tuesday of every month is blocked off on my calendar to attend IBF Live, a unique and interactive online live broadcast showcasing the latest trends in intranets and the digital workplace. I really look forward to these Tuesdays. It gives you a chance to see what other companies are doing with their intranets, and unlike a webinar it is interactive like a radio show, where you can ask questions throughout the show and talk to other Intranet Managers and guest speakers. This broadcast featured a free online manual by PebbleRoad that talks about the 8 stages of a

Intranet 101: A Milestone of Sorts

I awoke with a start when my dog Tucker growled at the skunk who likes to waddle through our garden in the wee hours of the morning. I checked my iPhone (never far from reach) and brought up my work email. Tara, our Marketing Manager, had sent me an early morning announcement that we had hit our 101st blog post with our Monday “Intranet Knowledge Sharing Day” entry. 101 blog posts … that’s hard to believe. It seems like not so long ago that we were launching our intranet blog, excited to share, but nervous about making a go of

A Culture of Community – IBF Live Intranet Tours

Accenture Intranet I tuned into the August broadcast of IBF Live and heard Steve Kaukonen and Steve Berzins describe their Accenture Intranet as a “culture of collaboration” and I thought what a great play on words!  Hence this blog post title but I swapped out collaboration in favour of community. This month’s IBF Live theme seemed to emerge more as a lesson in how a consolidation of intranets, people and content can help internal communities thrive. If this is your first time hearing about IBF Live, you might want to tune in for the next one in September. IBF Live