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About Erica Hakonson

Erica Hakonson, Director of Marketing & Communications, brings over a decade of marketing strategy, digital marketing, brand development, content creation, project management and strategic planning in the software industry to the Intranet Connections team. With a diverse skill set and a MBA in the Management of Technology, she is a strong team collaborator and creative thinker. When Erica takes a day off, you'll likely find her in the mountains running a trail with her Vizsla, enjoying a scenic hike with her family.

3 Strategies to Improve Employee Engagement in Healthcare

What exactly is employee engagement? Engaged employees are happy with their work, committed to the organization and they're willing to go the extra mile to achieve the organization's goals. Why does employee engagement matter? In a recent study published by the Gallup Business Journal, that evaluated more than 1.4 million employees, there was a direct connection confirmed between strong employee engagement and lower employee turnover rates as well as a reduced number of patient safety incidents.  This is just the justification your organization needs to invest in an employee engagement strategy that has a direct impact on the quality of

Connect. Collaborate. Create. with Intranet Connections

You may have noticed that recently we revamped our Intranet Connections, logo with a new tagline: Connect. Collaborate. Create.  However, this is more than just a change to our logo, it speaks to how Intranet Connections helps and interacts with organizations every day. How We Connect. Collaborate. Create Connect. Collaborate. Create. not only showcases what our intranet software, helps you and your organization do better, but also it speaks to all facets of what we do at Intranet Connections. This includes our interactions with you - our customers, our Intranet Connections family, and potential clients that would like to join the

Does Your Intranet Need a Vision Statement?

We've all been there. Taking on a new project, gathering the troops and trying to define a common objective that resonates with everyone. Is your intranet project different than undertaking any other IT project? The answer is NO. And to successfully execute an intranet's deployment, it requires the same structure and planning. WHY an Intranet Vision Statement? Our friends at Prescient Digital Media define the need well: "Planning is critical for any intranet -- without a thorough plan, an intranet is dead before it gets a chance at life." We couldn't have said it better ourselves. Honestly, too many companies

5 Principles of Content Management

Hello Intranet Connectors! It is time to get back to the basics; to simplify how we approach content management in order to improve efficiency and usability. This blog will provide you a quick summary of the The Top 5 Principles of Content Management to help you optimize how you Organize, Review, Rate, Delegate and Archive your content on your intranet. 5 Principles to Successful Content Management Focusing on principles, I was thrownback to a favorite childhood show of mine (a show you'll recognize if you are a child of the 70's, 80's or 90's) - School House Rock with the

Healthcare Intranet Top 10 Product Enhancements

We have recently unveiled some exciting and innovative product enhancements at Intranet Connections, including the release of two new products - our Healthcare Intranet and our Financial Intranet. Just in case you missed it, our blog last week covered the feature enhancements in our Financial Intranet and previous to that our enhancements to our Corporate Intranet. Healthcare Intranet for Patient Care Over these past 15 years, we've worked with over 200 healthcare organizations who have successfully utilized our intranet software. During this time we acquired best practices, tips, and insights to deliver a healthcare intranet specifically designed to enhance patient care in healthcare

Financial Intranet Top 10 Product Enhancements

Last year was another banner year for Intranet Connections, which included the release of two new products, our Financial Intranet and our Healthcare Intranet. While this blog will solely focus on the feature enhancements that were delivered in our Financial Intranet, we will publish another blog shortly that will detail our Healthcare Intranet Product Enhancements. Why a Financial Intranet? Before we dive into the nuts-and-bolts, you may be asking yourself why a Financial Intranet over all others? This is a good question, one that we had to ask ourselves after 15 years of building a single intranet software platform to

Hospital Intranet Success @ PatientXForum

Attending the Patient Experience West National Forum (@PatientXForum) this week was an absolute pleasure for the Intranet Connections Team. We were blown away by the caliber of speakers, panelist and discussions at the conference. Carolyn Douglas Presents Gold Coast Hospital Intranet at Patient Experience West National Forum We were fortunate enough to have our own talent join the ranks of the presenters this year, our Founder, Carolyn Douglas (@CarolynDouglas). A Hospital Intranet Success Story During Carolyn's spotlight presentation, she shared the innovative approach Gold Coast Hospital, one of our favorite Intranet Connections' clients, took to streamline training and

What is an Intranet? A Quick Reference Guide

Software selection can be intimidating, especially when starting from square one. Needing to learn the basics behind the software platform you are searching for, such as “what is an intranet?”, can be an overwhelming task. As you and your software selection committee commence your intranet selection journey and seek to define your intranet and business requirements, having a handy guide on essential definitions of commonly used terms within the intranet software industry can be invaluable. Setting the Baseline for Success This article is aimed to assist in getting you and your committee on the same page with common intranet industry

5 Common Information Architecture Pitfalls

As a marketing consultant, I have worked with dozens of companies on their public facing websites.  The are many factors that come to play to develop an aesthetically pleasing and user-friendly site, regardless of whether the site is a public website or intranet site.  A primary factor that requires detailed planning and consideration is the foundation of your site, the information architecture. Working with clients here these past six months at Intranet Connections, I’ve seen the same common information architecture problems with intranet sites as I have seen for years on public facing websites. Therefore, I wanted to provide some

Build Workplace Culture Through the Intranet

Reed Coleman’s strategy for rolling out New Season Market’s first intranet was based on two principles: It must build upon workplace culture It must remain simple & easy-to-use As the new Internal Communications Manager at New Seasons Market, it was critical for Coleman to come in with a strong strategy and execution plan for deploying their first company intranet.