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About Karleen Murphy

After receiving her Bachelor of Arts and Graduate Diploma in Business from Simon Fraser University, Karleen gained experience in the software industry teaching Open Text eDocs. She then began a support role at Intranet Connections, quickly becoming a product specialist and eventually moved into her current role as a Client Services Representative. Karleen helps organizations assess the benefits of implementing an Intranet Connections intranet within their organization.

Effective Information Sharing on Your Intranet

Summary: 3 tips for effective information sharing on your intranet, from posting information to the Company News application to creating static HTML pages. When starting out with a new intranet, many organizations want to know how they should set up their site in order to provide the most effective means of communicating information with their employees. For most organizations, the point of having an intranet to begin with is to make important information more accessible, as many employees have the need to “grab-it-and-go” when it comes to information. So how can you ensure your information sharing is effective?

10 Complaints About Your Intranet Portal (Part 1)

Summary: We address 5 common intranet complaints with ways in which you can solve them. Your intranet portal is a valuable tool which helps to connect your employees, collaborate on documents/projects and create content to improve overall business efficiency.  However, if you aren’t getting the engagement you are looking for from your users, you may not be harnessing all the advantages your intranet has to offer.

How to Design Your New Intranet Home Page

Summary: Discover 5 tips to help you design an effective intranet home page with real customer’s intranet home page examples to draw inspiration from. Whether you are implementing a new intranet, or redesigning an old one, there are some standard best practices to take into account when designing your new intranet home page. Many of our customers have embraced these concepts and created home pages that engage and excite their employees, enhancing their use of the intranet and ensuring they keep coming back for more.

4 Pitfalls of a Homegrown Intranet Solution

Summary: Key considerations for building an intranet in-house such as, content not being published quickly enough, loss of knowledge when intranet admins leave the company and more. So your company has decided it needs an intranet, and to cut costs management has assigned you the task of developing an intranet site for your organization. Given that you possess the necessary skills to build out a basic intranet site to meet the company’s current needs, this seems like an obvious choice.  However, there are many things to consider prior to jumping down the “built in-house intranet” rabbit hole.

4 Ways a Healthcare Intranet Can Benefit Your Healthcare Organization

Summary: A Healthcare Intranet can benefit your organization in many ways, from improving patient care to centralizing resources. Discover our top 4 ways you can benefit from a Healthcare Intranet. Hospitals, Clinics, end-of-life care facilities and other companies within the healthcare industry can benefit greatly by implementing an intranet within their organization. A well-designed Healthcare Intranet can provide employees with access to the tools they need to immediately improve communication, enhance staff education and training and most importantly, improve patient care.

Facing Company Communication Overload?

Summary: Looking to reduce communication overload and increase workplace productivity? Maximize your intranet potential with these top employee communication tools including; discussion forums, company news, event calendar and having a help desk ticketing system. Before I moved to Sales, I was on the support team at Intranet Connections. In Support, I worked with many companies who were looking to reduce company communication overload and increase workplace productivity. Here are some common reasons for communication overload and some ideas for quick solutions to resolve this issue plaguing so many:

Creating an Effective Intranet Knowledge Base

Summary: What is an intranet knowledge base? How to set up a knowledge base. How to apply permissions using 2 methods. Best practices for intranet knowledge base. An intranet knowledge base is an effective way to store information on your company intranet. Content in your intranet knowledge base can easily be searched for and retrieved by your employees using the various Enterprise Search tools built in to your intranet.  The information you store in your intranet knowledge base can be simple FAQ’s about the company, or commonly asked questions by employees.

Creative Intranet Ideas You Can Use To Boost Engagement

The Support Team at Intranet Connections get to see a lot of unique intranet ideas from our clients who achieve fun and exciting intranet features by customizing the many tools available on our intranet platform.  While we are an out-of-the-box solution, which requires no back-end customization, that doesn’t mean all of our clients intranets are the same. Intranet features can be creatively adjusted for optimal results. We spoke to Leo Marnero’s from Gold Coast Hospital and Joe Culbertson from Rockdale Medical Center to see what they’ve done to customize their intranet in creative ways. 

Continuous Intranet ROI for Your Business

When implementing a new intranet solution, many organizations focus on intranet ROI and how this new solution will benefit the organization in the long run.  After a number of years though, ROI is still just as important as ever. Based on our current customer base, the average Intranet Connections customer has been using the software for six years.  Many have been with us for over 10 years, and some since our foundation in 1999.  So, how do these customers ensure they are achieving continuous intranet ROI for their business after this long period of time? The following 5 tips will help

How to Build a Community of Intranet Champions

Many organizations I work with come looking for an out-of-the-box intranet solution to replace the one they have which was built in house.  Why?  Because their current one is old, outdated, boring and employees can’t find any of the intranet content they’re looking for.  Heck, I wouldn’t use it either, that sounds awful! Problem is, these intranet admins now have a huge fear that they will put all their time and effort into finding a new intranet solution, only to end up with the same result. So, how do we ensure employee adoption of your new, out-of-the-box intranet? What Makes an