Intranet Tips from the Intranet Connections Team

About Neil Chong-Kit

Neil has been involved in the technology industry for 15 years, with experience in information security, e-commerce, and document workflow solutions. He has a Computer Science degree from UBC, and an MBA from SFU. Key achievements include growing CE-Infosys’ presence in Singapore, and helping build and launch Shopster.com. Neil has extensive experience as a software developer, business analyst, and manager in growing technology companies. As a creative thinker, Neil is focused on delivering on impactful, but simple to use solutions as product manager for Intranet Connections.

Measuring Employee Engagement With Intranet Insights – Stats at Every Level

Summary: To design Intranet Insights, we had many conversations with customers to determine what they really needed out of intranet statistics in addition to measuring employee engagement. Customers let us know they needed to view data at every level.
High-Level Metrics they can present to management.
Mid-Level Statistics for sites and applications, and then filtered by department and location.
Low-Level Data exported to Excel to calculate their own metrics or to troubleshoot specific problems.

This blog

Should Small Companies Have Intranet Software?

Summary: Intranet software has a lot of value for larger organizations who need an efficient method of communicating with thousands of staff. But what about smaller companies?
Intranet Connections has customers which range in size, with head counts than from 50 staff to over 4000. Customers with less than 100 staff must be finding some value with our product because their average customer lifetime with us (so far) is for 6.5

By |May 1, 2017|Intranet Software|0 Comments

Introducing Intranet Insights – Intranet Analytics and Metrics

Summary: We’ve released Intranet Insights, our new Intranet Analytics tool that helps you get big picture HR metrics and analytics with at-a-glance dashboards! Register for our webinar on June 21, 2017.
Intranet Connections heard your requests, and listened! Now we have new Intranet Analytics and Metrics for you to track the success and usage of your intranet.
As you know, each major release focuses on one area of the product. Version 13.0

Evaluating the Potential Value of Workplace by Facebook

Summary: Evaluating Facebook’s entry into the collaborative business platform market, Workplace by Facebook.
Workplace by Facebook is Facebook’s recent entry into the collaborative platform software market. It brought new focus from management on internal communication tools. Workplace by Facebook promises to:

By |February 6, 2017|Collaboration, Product News|0 Comments

Customer Success with Intranet Connections [5 Factors]

Summary: Lincoln Murphy’s 5 factors for customer success, and how these factors contribute to our customers’ success with Intranet Connections’ Intranet Software.
Are you an ideal customer for Intranet Connections? I often think about whether or not our product is the right fit for our customers, but after attending Lincoln Murphy’s presentation on customer success (as part of AceTech’s speaker series), I have a new way of thinking about it.

You can learn more about how Lincoln describes Customer Success, but here’s my understanding in a nutshell:

Which of these Intranet Options is Best for You?

Summary: We compare various intranet options, such as On-Premise, The Cloud, Custom-Built and more, to one another to determine the best fit for your organizations needs.
The landscape for intranets is vastly different in 2016 than when our company was founded back in 1999. There are many more intranet options available, such as:
But how do you choose from all of these possible intranet options?
On-Premise vs. The Cloud (or SaaS)
A lot has already been

By |September 26, 2016|Intranet Applications, Intranet Software|0 Comments

Why Your IT Team is too Busy for Intranet Management

Summary:IT often gets tasked with maintaining the intranet. However, IT is too busy for intranet management and can cause bottlenecks.
One of the primary reasons our customers choose us as their intranet provider is to remove IT as a bottleneck in keeping their intranet updated. Why is that?

By |July 28, 2016|Intranet Software, Leadership & Strategy|0 Comments

Reduce Audit Stress with a Bank Intranet

Summary: Why internal audits are stressful and how a Bank Intranet can alleviate the stress with organized Policy Management.
Internal audits are necessary part of ensuring your bank is operating within the governance structure outlined by the board. However, an audit can have a real toll on the mental health of bank employees. Panic can ensue when an audit is announced, and long outstanding tasks suddenly take priority. This flurry of activity is disruptive, and staff can be strained to keep on to of daily tasks in addition to new workload.

Introducing Policy Assist for Improved Policy Management

Summary: A sneak peek into our latest Procedure and Policy Management software release, Policy Assist.
We worked with several of our customers in the finance and healthcare sectors to determine what their needs are, and how we could translate that into our intranet software. We learned that many organizations that we serve require in-depth Policy and Procedure Management tools, so we decided to center our latest product release around just that!

By |May 18, 2016|Intranet Software, Product News|1 Comment

Agile Development and Letting It Go

Summary: How a large organization like Disney overcame massive hurdles in the production of two popular movies, and how it relates to agile development.
Have you ever poured hours of time into a project, only to discover later something isn’t working, resulting having to start from the beginning? You’re not the only one. In fact, this even happens to experts, such as Disney, more than you’d think. Take the smash hit Disney movie Frozen, and the more recent Zootopia, for example. Developing these two movies didn’t necessarily go as planned, but the outcome was still a major success.

By |April 11, 2016|Intranet Software|0 Comments