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About Neil Chong-Kit

Neil has been involved in the technology industry for 15 years, with experience in information security, e-commerce, and document workflow solutions. He has a Computer Science degree from UBC, and an MBA from SFU. Key achievements include growing CE-Infosys’ presence in Singapore, and helping build and launch Shopster.com. Neil has extensive experience as a software developer, business analyst, and manager in growing technology companies. As a creative thinker, Neil is focused on delivering on impactful, but simple to use solutions as product manager for Intranet Connections.

In Pursuit Of The Best Intranet Software: The Hero’s Journey

Summary:  The Buyers Journey to the best intranet software can be a bumpy ride. It diverges from the typical purchasing roadway, due to varying levels budget, security needs, and ease of use - not to mention the colossal impact that the right or the wrong decision will have on your day to day life. But fear not, great hero! We are here to assist you on your journey! Sitting at my desk, I listen to one of our Customer Success Reps help to onboard a new customer on a web call. She’s explaining how to organize content within the architecture

Intranet Trends & Microsoft’s SharePoint Strategy

Summary: As a SharePoint Alternative product, we like to keep an eye on the intranet trends happening within our industry. Microsoft has been making a lot of changes this year, so we got our product manager here at Intranet Connections to break it down and explain what's happening this year. As the Product Manager for Intranet Connections, a SharePoint alternative, I watch intranet trends in the business environment very closely. There is an 800-pound gorilla in the room, whose name is Microsoft SharePoint, and that gorilla has been making significant moves in the last year:  SharePoint 2016 no longer has

Measuring Employee Engagement With Intranet Insights – Stats at Every Level

Summary: To design Intranet Insights, we had many conversations with customers to determine what they really needed out of intranet statistics in addition to measuring employee engagement. Customers let us know they needed to view data at every level. High-Level Metrics they can present to management. Mid-Level Statistics for sites and applications, and then filtered by department and location. Low-Level Data exported to Excel to calculate their own metrics or to troubleshoot specific problems. This blog post demonstrates how we met these challenges using Intranet Insights. High-Level Metrics Insight’s Main Dashboard gives you at a glance information which shows you intranet adoption

Should Small Companies Have Intranet Software?

Summary: Intranet software has a lot of value for larger organizations who need an efficient method of communicating with thousands of staff. But what about smaller companies? Intranet Connections has customers which range in size, with head counts than from 50 staff to over 4000. Customers with less than 100 staff must be finding some value with our product because their average customer lifetime with us (so far) is for 6.5 years. As a smaller, but growing company, do you need an intranet software? When should you invest in communication automation software? Department meetings are replacing company meetings, but not

Introducing Intranet Insights – Intranet Analytics and Metrics

Summary: We've released Intranet Insights, our new Intranet Analytics tool that helps you get big picture HR metrics and analytics with at-a-glance dashboards! Register for our webinar on June 21, 2017. Intranet Connections heard your requests, and listened! Now we have new Intranet Analytics and Metrics for you to track the success and usage of your intranet. As you know, each major release focuses on one area of the product. Version 13.0 was focused on Search, Version 13.5 focused on policy and procedure management, and this upcoming version focuses on Statistics. We’d like to thank our customers who participated in

Evaluating the Potential Value of Workplace by Facebook

Summary: Evaluating Facebook’s entry into the collaborative business platform market, Workplace by Facebook. Workplace by Facebook is Facebook’s recent entry into the collaborative platform software market. It brought new focus from management on internal communication tools. Workplace by Facebook promises to: Connect everyone in your company and turn ideas into action Use groups to help make decisions and keep your team on the same page Keep work from slowing down when people are out of office Eliminate or drastically reduce need for internal collaboration tools such as the intranet, telephony systems, video conference and distribution lists

Customer Success with Intranet Connections [5 Factors]

Summary: Lincoln Murphy’s 5 factors for customer success, and how these factors contribute to our customers’ success with Intranet Connections’ Intranet Software. Are you an ideal customer for Intranet Connections? I often think about whether or not our product is the right fit for our customers, but after attending Lincoln Murphy’s presentation on customer success (as part of AceTech’s speaker series), I have a new way of thinking about it. You can learn more about how Lincoln describes Customer Success, but here’s my understanding in a nutshell:

Which of these Intranet Options is Best for You?

Summary: We compare various intranet options, such as On-Premise, The Cloud, Custom-Built and more, to one another to determine the best fit for your organizations needs. The landscape for intranets is vastly different in 2016 than when our company was founded back in 1999. There are many more intranet options available, such as: On-Premise The Cloud Out-of the-Box (multiple applications from one vendor) Best of Breed (applications from multiple vendors) Custom-Built Vendor Platform SharePoint/Google Apps for Work But how do you choose from all of these possible intranet options? On-Premise vs. The Cloud (or SaaS) A lot has already been written

Why Your IT Team is too Busy for Intranet Management

Summary:IT often gets tasked with maintaining the intranet. However, IT is too busy for intranet management and can cause bottlenecks. One of the primary reasons our customers choose us as their intranet provider is to remove IT as a bottleneck in keeping their intranet updated. Why is that?

Reduce Audit Stress with a Bank Intranet

Summary: Why internal audits are stressful and how a Bank Intranet can alleviate the stress with organized Policy Management. Internal audits are necessary part of ensuring your bank is operating within the governance structure outlined by the board. However, an audit can have a real toll on the mental health of bank employees. Panic can ensue when an audit is announced, and long outstanding tasks suddenly take priority. This flurry of activity is disruptive, and staff can be strained to keep on to of daily tasks in addition to new workload.