Building the Intranet Experience

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Building the Intranet Experience

By | 2017-09-15T09:49:57+00:00 November 23, 2010|Best Practices, Intranet Software|

When you enter a new restaurant, do you pick up a vibe? I do. I can tell you within 5 seconds if I am going to enjoy my dining experience. Maybe that’s because I am a fairly visual person. The ambience of a restaurant dictates if I stay two hours and leave a big tip, or turn tail and go elsewhere.

Obviously your intranet is a lot more comprehensive than this analogy. My goal here is to get you thinking about the experience your intranet users have when they use the site. Do they go “wow, this is great!” Or do they curse and complain? A lot of that emotion is tied to the experience you are creating for them when they use the intranet.

Because I am a visual person, I tend to lean towards the design of the intranet in creating that ambience but there are many ways to build a better intranet experience

  1. Make your intranet easy to use. Sounds simple? It’s not. It takes a lot of work to get it right
  2. Think like an employee. Talk to them, ask them. Learn from them
  3. Learn from others. Twitter is a great place to connect with other Intranet Managers and experts

I have added a list of the intranet resources I follow and exchange with on Twitter that might help you out.

Bottom line is that there are a lot of tools, talk and tips on how to make the most out of your intranet. So much so that you can get bogged down in the hype and buzz. Sift through the knowledge and keep the ideas that resonate and that would work for your company.

Then go back to the basics and ask yourself … how are you going to build a better intranet experience?

Starting out on Twitter? Be sure to follow these people who are a wealth of intranet knowledge

@seanrnicholson @tobyward @roojwright
@rachellai83 @nadine_mcmahon @peter_richards
@baszurburg @beantin @wedge
@rjfarr @tillakum @intrateam
@kimgeralds @dianarailton @intranetlounge
@valeriehoven @luke_oatham @markraganCEO
@jwillie @billives @gerrymcgovern
@christyseason @oscarberg @sammarshall
@netjmc @jboye @steptwodesigns
@s2d_jamesr @intranetprofesr

Also check out Valerie Hoven’s comprehensive list of intranet tweeters & bloggers at:

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By | 2017-09-15T09:49:57+00:00 November 23, 2010|Best Practices, Intranet Software|

About the Author:

Carolyn Douglas, Founder of the software Intranet Connections, started her endeavor of creating intranets out of a passion to cater to employees rather than technology. Her philosophy is your intranet can have all the bells and whistles but without employees using it, your intranet is gathering dust. This commitment to simple and easy to use intranet software, combined with amazing customer service that delivers the best of employee engagement ideas and practices, has secured Intranet Connections as one of the leading intranet solutions since its inception in 1999.

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  1. […] Intranet Connections blog grew steadily and organically, and I have the amazing intranet community on Twitter to thank, because without that audience and their support, 101 blog posts would never […]

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