Summary: Intranet assessment is hard. We'd like to make it easy for you by having some of our current customers answering 10 commonly asked questions. We know endless questions arise when evaluating a new piece of software. We understand that sometimes you need to hear reviews from someone who has used our intranet software, rather than from the people that designed it, developed it and support it. Luckily, our stellar customers have provided just that for you – answers to the frequently asked questions that address the concerns and hesitations that are normal to have going into a new software
Has there been a change in your organization and the intranet admin duties have fallen on your lap? The best indicator of a successful intranet is the people that power it, and in most cases in small to mid-size organizations, there’s a single point person championing the cause. Because of this, it can be a difficult time when that person is gone for an extended leave, retirement or moving on to other opportunities. Below are 5 tips to ensure a smooth transition in your intranet admin takeover.
Summary: Branding your Intranet Software accelerates intranet adoption and boosts employee engagement. Go from dull to delightful using these three easy steps! Branding your Intranet Software can take it from dull to delightful in less time than brewing a pot of coffee. I can attest to this because as a designer, I am often called upon to skin intranets for trials sites or client demos, which are sometimes required in a time crunch.
Summary: Lincoln Murphy’s 5 factors for customer success, and how these factors contribute to our customers’ success with Intranet Connections’ Intranet Software. Are you an ideal customer for Intranet Connections? I often think about whether or not our product is the right fit for our customers, but after attending Lincoln Murphy’s presentation on customer success (as part of AceTech’s speaker series), I have a new way of thinking about it. You can learn more about how Lincoln describes Customer Success, but here’s my understanding in a nutshell:
Summary: 4 ways your front-line employees can better utilize a business intranet to support your customers. In nearly every organization, there is a team dedicated to talking to customers and improving the customer experience. These are your front-line employees, either selling your product, offering support or managing your accounts, and they are critical to the success of your organization.
Summary: Find the best intranet name for your organization using these top 3 ideas PLUS 15 real client examples such as; Dwight, The Watercooler and VERN. At Intranet Connections, we understand that getting an intranet is a very exciting time for your organization! What’s even more exciting is customizing your intranet so it’s an engaging space for your employees to gather resources, upload documents, keep up-to-date on company news, and learn about their colleagues. One of the key things we’ve noticed when it comes to driving intranet adoption is selecting a name for your intranet. To increase
Summary: We discuss the 4 benefits Anderson Hospital experienced when making the switch from an aging and slow homegrown intranet to a full-functionality, easy-to-implement, intranet solution that met the demands of the healthcare industry’s heavy policy management and regulatory security. Our goal at Intranet Connections is to learn about our customers from all industries; Finance to Healthcare and beyond. When we speak to our clients, we unearth amazing stories on how they uniquely use our intranet software, and the problems they faced that caused them to search for an intranet. After being a valued client of Intranet Connections for over 10 years, we knew Anderson Hospital
Summary: How Verity Credit Union improved organizing resources, automating processes and connecting employees by switching from a difficult-to-use intranet that lacked functionality to Intranet Connections. Every so often, we get lucky enough to work with a stellar customer that is just as passionate about intranets as we are. That is exactly what happened when Sasha Kemble, Knowledge Management Specialist at Verity Credit Union, began her intranet journey with us. Verity Credit Union purchased our Financial Intranet Software in 2014, and since purchasing the credit union has streamlined archaic business processes, improved organizing resources and boosted employee connections. However, it wasn’t always that
Summary: What are Team Builders and how can they benefit your company? We cover 3 key ways your intranet can assist with Team Builders including; event promotion, reinforcement of knowledge and sharing the experience! Companies are modernizing the way they conduct business, including how co-workers engage with one another. In the past, you were unlikely to meet employees from other departments until major events, such as the annual Holiday Party. We posed the question; why wait?
Summary: Meet VERN, Veridian Credit Union’s intranet persona. Learn how they came up with the name, as well as best practices for creating your own. We often suggest that our customers give their intranet a name and persona to improve employee engagement and user adoption. Choosing a name that resonates with employees and lets them know what type of resources they can find on the intranet is the most effective way to improve overall adoption. That’s why I couldn’t pass up the opportunity to talk to our customer, Veridian Credit Union, about their intranet persona, VERN.