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USA Federal Credit Union: Connecting with Employees

In early 2006, USA Federal Credit Union, decided to implement Intranet Connections Intranet Software as an out-of-the-box intranet solution.  By implementing Intranet Connections, USA Fed has been able to organize important documents and policies so that employees can locate information quickly, share company news, alert employees to fraud warnings, and offer internal training. The primary aim of the intranet project was to help USA Fed increase employee knowledge of the credit union’s overall strategy.  Alix Patterson, from Callaghan & Associates sat down with Jim Ward from USA Fed to discuss how the intranet has allowed them to reach this goal

Cupertino’s Intranet as a Cost Saving’s Tool

I was chatting with a client of our intranet software, Bill Diekmann, Director of IT at Cupertino Electric Inc. ( and he had some great insights as to how the implementation of an intranet site can greatly benefit a company. Cupertino purchased Intranet Connections in August 2008, so they are relatively new to the software. Bill shared information on how a solid, quick to deploy intranet platform has improved productivity and lowered operating costs for Cupertino. An intranet is more than a central place to store your documents and corporate information. Our chat with Bill Diekmann really brought to light

Northwoodcare Case Study

Since starting in 1962 as a voice for seniors, Northwoodcare has grown into Eastern Canada's largest, most innovative not-for-profit long term care, independent living, home care and community outreach centre for seniors. They have over 6000 clients, 1400 employees and 500 volunteers based out of 8 offices spread over a distance of more than 200 km. "We wanted to be able to communicate with staff in different locations, provide an archive of information, and create a means to communicate that was more efficient than email" says Dan MacDonald, Northwoodcare Inc. Their Communications Department was tasked with gathering the options and

Michigan First CU Case Study

Michigan First Credit Union is a full-service financial institution whose mission is to provide programs and services that will enhance members' ability to meet their present and future financial needs. They realized early on that as a service organization they needed to find a way to keep employees (who are the main point of contact for members) well informed. Michigan First identified the importance of keeping pace with technology and the need to improve workflow processes thereby providing better service to credit union members. To facilitate the management of information they decided to implement a corporate intranet. They first identified