Intranet Tips from the Intranet Connections Team

Is Your Workflow Management Working For You?

If your company is similar to the many of the small businesses that I speak to, you likely still have workflow systems that were implemented based on the size of the company back when you were just starting up. The most common methods of communication that I’ve run into include sending internal emails and filling out paper forms.

These manual workflow methods are efficient and cost effective methods of running your business when your

By |June 25, 2014|Intranet Applications, Intranet Software|1 Comment

Stellar Intranet Blogs & Intranet Experts

Hello Intranet Connectors! As the newest addition to the Intranet Connections team, I had a thirst and desire to ramp up my intranet knowledge quickly. Probing my stellar and informative Intranet Connections teammates on who and what they read to stay informed on intranet trends, ideas, research and thought leadership, they provided me with a wealth of knowledge that you may also find valuable to you.

By |June 18, 2014|Social Intranets, Top 5 List|2 Comments

Is Your Digital Workplace Stagnant?

When it comes to internal processes and technology we’ve heard it a million times: “It’s working just fine, so why should we upgrade?”.  I understand the hesitancy – if things are going smoothly, why risk a bump in the road to get the advantages of upgrades that you aren’t even sure you need? However, when I hear our customers say this about their intranet, the internal solution which is meant to

By |May 8, 2014|Best Practices|0 Comments

Harnessing the Benefits of Intranet Media

Greetings Intranet Followers and welcome Blogosphere Readers to another edition of the Intranet Connections Blog. Using Intranet Connections, employees are able to embed intranet media such as images and videos on their intranet site. Media can be embedded right on the homepage, or added through a video or picture library. This week, we’re going to touch on the benefits of including intranet media (e.g. photos, intranet videos, podcasts) on your

By |April 23, 2014|Best Practices, Intranet Applications|0 Comments

10 Complaints About Your Intranet Portal (Part 2)

If you missed it, check out 10 Complaints About Your Intranet Portal, Part 1. Let’s take a closer look at 5 more complaints about your intranet portal and how to resolve them:
6. “Our Intranet Portal is No FUN”

Your employees pop onto the intranet, grab the material they need and pop off, but there’s no real engagement.  Social tools such as an Employee Wall, Instant Chat and Social Toolbox are all

By |April 15, 2014|Best Practices, Intranet Software|0 Comments

10 Ways to Improve Intranet ROI (Part 1)

The most common questions prospective clients ask us about intranets are:

Our Product Manager, Neil Chong-Kit, recently discussed how to ensure intranet ROI through effectively utilizing the Form Builder application. As a follow up to that post, this post will cover a more general overview of how you can plan for and improve your intranet ROI.

The soft benefits, the intangible assets that your company or organization acquires, come from many parts

By |April 8, 2014|Best Practices, Leadership & Strategy, Top 5 List|0 Comments

Agile Design on Your Intranet

As a software architect, one of the challenges I have in writing this blog is finding creative ways to connect my experience and expertise to topics that will be useful to an audience outside of software development.  I often find myself thinking about how some of the ways in which software teams approach problems can be applied to other types of projects or to life in general.
Agile Development Lends to

By |February 27, 2014|Best Practices, Collaboration|0 Comments

Increase Engagement with Internal Collaboration

One of the most common challenges faced by an intranet manager is discovering ways to encourage employees to sign into and utilize the intranet that they have worked so hard to create.  In my experience, this is most often an IT admin within the company who has been tasked with developing an intranet to meet a specific company need such as an Online E-forms Application, a Document Management System, or

By |February 20, 2014|Best Practices, Collaboration|0 Comments

Using Your Intranet to Increase Customer Satisfaction

While in Sweden to watch our junior’s try to reclaim hockey gold, I had an interesting experience in a Swedish grocery store. Most of the customers were walking around with hand held scanners that were available at the store’s entrance. When I asked one of the employees what the scanners were for, I was told that the customers could take a scanner, swipe their credit card and then scan each item as they put it in their basket. When they finished shopping the scanner billed their items to their credit card.

The customers loved the scanners as they removed the need to line up to pay for their groceries and the employee I spoke with loved the devices as it meant he didn’t have to work as a checkout cashier, a task he considered repetitious and tedious.  Instead, he spent his time interacting with customers, helping them find their items and answering any questions they had about their products. He told me “I really enjoy helping customers and now that’s what I spend most of my time doing”.

By |February 5, 2014|Best Practices|0 Comments

Is 2014 the Year of Human Factor in Business?

Tis the season to be merry and at our annual holiday event, held at the amazing ORU at the Vancouver Fairmont Pacific Rim, I sat at this magnificent table surrounded by twinkling lights and I watched our Intranet Connections team animated, laughing and connecting. It reminded me that my core motivation with this company is not about growth and profit. It’s about the “Human Factor in Business”.

At one point in the evening, I found myself huddled with Maz about to clink glasses with the third round of festive drinks and Maz was being, well, Maz. Most of you know him from his time on support, but he has recently moved into a sales position where he has natural talent and a strong aptitude and desire to build relationships.

By |December 19, 2013|Intranet Software|0 Comments