We are a fan of James Robertson's book, Designing Intranets, and of his blog in general. We recently blogged about the book Designing Intranets. We like it so much that we sent it out to over 30 customers, who are product champions and reference clients for our intranet software. I had our client services reps (who deal with prospects) and our customer support team read Designing Intranets, because the principles of the book fall in line with our core values. I had hoped that one day James’ advice would help one of our customers. Here is a transcript of how
The landscape of web marketing is always changing and shifting so it’s no surprise that Fathom SEO, a leader in online marketing, was eager to put a new intranet in place to assist with knowledge management. Fathom SEO, understood the importance of a dynamic, scalable intranet as their previous intranet was static and required users to know HTML to update information. The company also faced the challenge of on-boarding and training new employees in a timely fashion. The very first decision the company had to make was whether to build their own custom intranet or to buy out-of-the box software.
If you're anything like me, you love a good intranet story. In an article recently published by Motiv8 Communications, three intranet managers shared their stories on how they are working towards a better intranet. What I love about these interviews is that the focus of success is in employee participation. SCANA Intranet -- Christy Season "My advice is to start with your employees – pulling together a group of employees who represent your employee population and asking them what their ideal intranet would be can give you incredible insight into what will work for your organization. What works for one