Summary: What is intranet usability? Why should you care? How can it be improved? Guidelines for navigation. Overview of paper prototyping. A recent study by the Nielsen Norman Group showed that users are not happy with their intranets1. Satisfaction ratings were a dismal 66%. To put it in perspective, that is only marginally better than the Rotten Tomatoes rating for Star Wars: The Phantom Menace. Which was terrible.
Have you ever bought a new gadget that you couldn’t wait to try out? You’re so excited about it that you use it continuously and can’t believe how great it is. Then slowly after time, you start to use it less and less. The excitement isn’t there anymore, and perhaps the novelty has worn off. There are a number of reasons why this scenario could happen to your intranet.
I was recently on a website and found myself cursing under my breath because I could not for the life of me find the “contact” in this website’s menu. All I wanted to do was ask a simple question via email. What led me to this website was a task. I needed an answer to my question, and after slogging through the site content, including the FAQ area, I was not successful in getting my answer. So I looked for an area to contact them. I finally found it, three layers deep under an ambiguous heading.
What is An Intranet Design Theme? When it comes to your intranet, you aren't just stuck having to learn to love your intranet design. You can easily change your design theme. You can create many design themes. An intranet design theme is a uniform collection of design elements and color schemes that are applied to the intranet to give a consistent and appealing look and feel. Using a design theme is an easy way to add appeal to pages and give them a professional look. What are the Design Theme Elements? I am so glad I asked that question. A
Summer is right around the corner and is fast approaching. It is crunch time to shed your unwanted intranet clutter before summer vacations take hold. Yes, you read that correctly – we are talking getting your intranet portal slim and trim for the summer. Summer is a great time to declutter your intranet portal to prepare for the fall, the busiest time of year for many organizations. Slimming down your intranet isn't a difficult task, it just takes a little elbow grease and good planning. Operation: Information Declutter Your intranet portal is a hub of information, although not all of
Emotion. Merriam-Webster defines it as such: "a conscious mental reaction (as anger or fear) subjectively experienced as strong feeling usually directed toward a specific object and typically accompanied by physiological and behavioral changes in the body" - maybe not the first thing that comes to mind when you think about your intranet experience. Triggering emotions on the intranet is not only possible, I submit that it is something we should strive towards. So sit back while I take you on an emotional ride. "From there to here, and here to there, funny things are everywhere." - Dr. Seuss As the
I hate to say it but there are a lot of ugly intranets out there. Believe me. I have seen them and have been called upon to do something about them on occasion. An ugly intranet is often an outdated intranet, an out-of-touch intranet or an unloved intranet. People do not want to look at an ugly intranet design any more than they want to look at my kids rotting pumpkin on the patio - not that I am cleaning that smelly mess up - the kids wanted them, they can clean them up. Well good news, you also get to
As Halloween is quickly approaching, I wanted to share some fun Halloween-themed intranet tricks you can implement to increase employee engagement. Not only that, but these tricks can be used over and over again, slightly modified for any holiday or company event you want to promote. Spooky Design Themes Perhaps one of the simplest ways you can gear your intranet up for Halloween is a quick theme change. Changing the theme from time to time is a great way to keep employees engaged and logging into your intranet. As the intranet manager, don't worry if you don't have a background in
Your intranet is a central hub of information which allows your employees to find information faster and get their work done more quickly. A central Document Repository, Interactive Online Forms with Automated Workflow, Company Events with Outlook Synchronization, are just a few ways that the intranet can help streamline your business processes. An intranet is a great place for employees to go to for information and resources. However, the intranet houses resources for several departments such as: IT, Marketing, HR, Sales and more. This means when an employee goes to find the information they need, it is surrounded by irrelevant information
As a software architect, one of the challenges I have in writing this blog is finding creative ways to connect my experience and expertise to topics that will be useful to an audience outside of software development. I often find myself thinking about how some of the ways in which software teams approach problems can be applied to other types of projects or to life in general. Agile Development Lends to Agile Design A while back, I wrote a blog about how agile software development techniques can be applied to family life based on TED talk I had listed to