Who Owns Your Intranet?

Home>Best Practices, Intranet Software>Who Owns Your Intranet?

Who Owns Your Intranet?

By | 2017-09-15T09:50:04+00:00 November 4, 2009|Best Practices, Intranet Software|

We recently launched a new version of Intranet Connections, and decided to capture our customers’ perspectives while they were on our extranet site to obtain the latest upgrade.

The question on our quick poll was “Who owns your Intranet”?  We had three primary departments that are logical options (IT, HR and Communications).  We offered the generic “other” and decided to throw in “everyone” because our philosophy is that all employees should be a part of the growth and success of the intranet through active participation and contributions.

We found the results interesting.

intranet ownership chart

From the responses thus far it turns out that 45% of our customers answered “everyone”.  While one customer may interpret the question differently than another, it is exciting to (broadly) infer that:

  1. Employees are indeed contributing and participating on a regular basis; or
  2. The concept of one department owning the intranet tool is starting to change

Part of our excitement stems from the realization that a majority of our customers are fairly conservative.  We have a handful of innovative companies who launch all new features and concepts eagerly, but most tend to slowly embrace change and the social 2.0 movement.  It is encouraging to see that a majority of our clients do see their intranets as belonging to all employees, one of our metrics for measuring intranet success.

Related Posts

By | 2017-09-15T09:50:04+00:00 November 4, 2009|Best Practices, Intranet Software|

About the Author:

Carolyn Douglas, Founder of the software Intranet Connections, started her endeavor of creating intranets out of a passion to cater to employees rather than technology. Her philosophy is your intranet can have all the bells and whistles but without employees using it, your intranet is gathering dust. This commitment to simple and easy to use intranet software, combined with amazing customer service that delivers the best of employee engagement ideas and practices, has secured Intranet Connections as one of the leading intranet solutions since its inception in 1999.

One Comment

  1. Jim Ward November 5, 2009 at 3:36 pm - Reply

    Yes, we believe it’s everyone.

    We formed a Credit Union wide Steering Committee to guide the overall direction, we created content policies and guidelines, we trained individuals on how to create content and we turned them loose. Two of us took on the role of Content Police, just in case… So, far (several years of operation) we’ve never had a case where the cops found a need to take action. The one huge exception is that individuals needed help in reducing the size of their JPG’s. Posting a 7 meg picture is a sure way to bring your site to a crawl (bandwith issue).

Leave A Comment