Intranet Connections Intranet Software

K N O W L E D G E B A S E

A solutions center, the Knowledge Base application can assist in supplementing the workload for an internal IT department. Create an online Knowledge Base for information on troubleshooting, solutions to common issues, how-tos, tips on using software or hardware, and provide a review of frequently asked Help Desk questions. Option to upload attachements such as training manuals or link to internet articles. A handy "tip of the day" box will rotate items on each screen visit.

Application Cloning Utility

Create unlimited new applications based on the Knowledge Base parent template. Clone the Knowledge Base for use as an Extranet Frequently Asked Question feature; clone to store and track Government Public Correspendence; or clone to highlight e-Zine articles for your industry; or manage Press Releases. With just one click, you have the ability to clone and create unlimited new stand alone applications based on the default apps that come with the software. Our powerful customization options provide the ability to tailor and brand each new application to your business needs.

Built in Content Approval Management

Content Approval allows administrators to assign individual users to review the content before it is published to the Knowledge Base. Approval Managers can approve or decline content and send comments to the publisher. You may assign unlimited Managers to assist with the workflow of your business systems for each of your intranet applications. Designate the order of notification and approval for each Manager and view historical approval data. Approval Managers have a handy "My Approvals" tab on the intranet home page, allowing them to quickly review items pending their approval. This feature is optional and may be enabled or disabled at the category level within the various areas of the site based on your requirements.