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Core Intranet Tools | Support Desk

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For smaller companies with a limited IT help desk, or for large organizations who want a centralized ticket tracking system on the intranet, our Support Desk software can help to reduce time, streamline issues, track updates and resolutions, and report on historical data.

Support Desk Features

search issues & resolutions
dynamically build your own forms
create custom fields for searching
set up fields for admin-use only
add private & public notes
robust reporting
track status of issues
automated email notifications
assign technicians
supervisor management
set up multiple support desks

Your Affordable Packaged Intranet Software Portal featuring Document Management, Form Builder, Employee Training, and Intranet Social Networking