Support Desk

For smaller companies with a limited IT help desk, or for large organizations who want a centralized ticket tracking system on the intranet, our Support Desk software can help to reduce time, streamline issues, track updates and resolutions, and report on historical data.
search issues & resolutions
dynamically build your own forms
create custom fields
set up fields for admin-use only
add private & public notes
robust reporting
track status of issues
automated email notifications

For a full list of features and functionality download our White Paper