Sometimes you need instant access to quick answers, you don’t have the time to wait for a response to an email. Plus, working in an environment with multiple geographic locations means you cannot simply walk to your co-worker’s desk to ask a quick question. Thankfully, Intranet Connections has exactly what you need for rapid communication with Live Chat.
Live Chat allows for instant communication and collaboration with co-workers while eliminating lengthy e-mails and long wait times for a response. Live Chat is great for large organizations or simply those with multiple geographic locations. See how Live Chat can help your organization connect and communicate better with a FREE Guided Tour through our Corporate Intranet.
Chat Instantly Through People Directory
Live Chat is available through the People Directory – simply click on the chat icon next an employee’s name to start a conversation. Instantly, the respondent will receive an audio alert notifying them of your chat message. In case the audio alert is missed, a visual red blinking chat window will appear to ensure your message cannot be missed.
Who’s Online At-A-Glance
Add a Live Chat Feed to display which employees are online and available to chat to a Department Site, Dynamic Page and/or a Mega Menu is quick to set-up and manage with your Intranet Connections Corporate Intranet. This gives employees an at-a-glance view of who is online to answer any quick questions they may have.
Connect With IT Promptly
Having a technical problem? No sweat! You can utilize Live Chat with Support Features to display available IT Support Team members. This avoids long waits to issues that can be simply fixed with a quick instant-message response via Live Chat.