We are an on-premise solution, and server requirements can be found here:
www.intranetconnections.com/resources/software-requirements/

Alternatively you can use a cloud hosting provider such as Amazon or Rackspace. If you choose to use a cloud hosting provider please consider the following:

  1. Email service provider: Your exchange server will need to have the cloud server whitelisted to allow email notifications to be relayed. This may require that the Cloud hosting provider and the Exchange service provider work together to set this up.
  2. AD Sync: In working with a current customer who recently migrated to a cloud hosting solution, they moved their Active Directory domain controller to a cloud hosted solution. It may be required that you setup a VPN tunnel between your cloud intranet server and your local network. The intranet server will need to be joined to your domain.
  3. SSL: As you are hosted through the cloud, it may be best to set up SSL on your cloud server to encrypt communication, particularly if you externalize your intranet server.
  4. Web services: our software communicates with our Web Services which are sent out constantly with updates for any product updates (patches/upgrades) as well as to keep you updated on your maintenance status. This will require the web server to allow traffic using port 443 to the web services URL.
All content is housed and managed in house by your organization.

We recommend reading our blog: Who Should Own Your Intranet? For advice and best practices on delegating intranet responsibility internally.

We offer an all-inclusive, one-time license fee based on the size of your organization. Annual Maintenance, which includes unlimited support and upgrades is 20% of your initial license cost beginning in year two.
No, our software comes all inclusive! Click here for a full list of intranet features.
Our software is recommended for businesses with between 25 – 5000 employees, however the majority of our customers are SMBs between 50 – 500 employees.
Intranet Connections was founded in 1999.
Since 1999 we’ve had over 1,600 customers in all industries, worldwide.
We offer an out-of-the-box solution, which is customizable through the front end of the product. Our Advanced design editor, Appbuilder, Form Builder and Custom Code widget allow for very flexible customization. If there are areas within the product which are hard coded, we take feature enhancement requests which are passed onto our product team.
Intranet Connections consists of three main services: the application server, database server, and search server. All files are uploaded to your intranet server, but are not stored within the database (just pointers). This enables the Intranet Connections SQL database to stay relatively small in size which is why we are supported on Microsoft SQL Express instances (10 GB limit of database size). Full text searching is then supported via our search service allowing us to offer an enterprise level search solution without additional licensing costs.
Whenever you are ready to move forward with Intranet Connections we perform the installation and AD sync set-up right away with your 30-day trial serial key to allow for a seamless implementation. You are then given an implementation package with getting started articles, videos and tips & tricks and a link to the next available training session registration. We have training for new intranet admins once per month, in a small group webinar setting where questions are welcomed. We usually see sites implemented in as little as 1 – 3 months.
Absolutely! We don’t offer generalized demos where you are on the call with multiple other companies. We tailor individual demos to you and a Product Specialist is on the call to assist with any technical questions. To set up a demo, please contact Client Services.
Of course!  Our demos are conducted through online video conferencing, so you can bring anyone you would like to the demo with you who would like to see the product.
Our intranet demos consist of a short, 20-minute webinar with one of our Sales Team members.
Definitely! Using our Multiple File Upload tool you can upload multiple documents to a folder at once.
We have customers anywhere from 25 users to 5000+ users. However, the majority of our customers are SMBs between 50 – 500 users.
Our requirements are fairly basic. You can review what you’ll need to get started under the Intranet Connections requirements page.
We hope ease of use and the personal touch we give will wow you. It’s all about the experience. Feature-wise, we definitely pack a lot of wow factor into our Form Builder. It is the #1 tool our customers use and gain immediate ROI. You can create expense reports, mileage tracking, online surveys, vacation request forms; you can even create tests with resulting scores. Tests blend in nicely with our Training Calendar where employees can register for training courses.
Our mobile intranet access is available and supported on all major mobile operating systems, including: Apple (iOS), Android and Blackberry.
Of course! You can change options such as text colors, link colors, header colors and more using the advanced design editor on your business intranet site.
We sure do. You have full access to your peers and colleagues contact details while on the road. You can also talk and connect through your mobile intranet, using our built-in social networking tools like message walls, share content, post status updates, when you are going to be back in the office. Plus you can tap into ALL the content on your intranet through our mobile quick search. Check out our mobile social intranet landing page.
We offer an all-inclusive, one-time license fee based on the size of your organization. Annual Maintenance, which includes unlimited support and upgrades is 20% of your initial license cost beginning in year two. For actual costs request a quote.
No! At Intranet Connections we pride ourselves on scalability, which means our software and our pricing model has been constructed to allow for your company to grow without any hassles.  Our licensing costs are a one-time fee.
We offer a variety of social applications such as Employee Recognition, Idea Share, Photo Albums, Buy & Sell and Company store, as well as social features such as Employee Walls, Instant Chat and Social Toolbox. For a complete list of social features check out our Social Tools Page.

In short, no. Our Intranet Software contains both business features, which assist in improving and streamlining business processes and decreasing internal costs, as well as social features, which assist in improving employee engagement, enhancing intranet adoption and encouraging collaboration. However, you can turn off our social features at any time and still reap the rewards of implementing a business intranet.  For more information on whether social is right for your business visit our Blogs section.

Yes you have full control within your intranet software. You can disable all social features, decide to roll them out in a phased approach, or pick and choose which intranet social tools you wish to enable. We leave it up to you.
Sending an email to support@intranetconnections.com will open a ticket in our ticketing system, which will be responded to promptly by a member of our Support Team.  Our ticketing system allows both you and our Support Team member to track issues reported by your Company to refer to at a later date if need be. Got a critical issue? No problem!  Our support team can also be reached by phone between 7am – 5pm pacific time to assist you should you be experiencing an issue you require assistance with immediately.
You may visit the Intranet Connections Support Site at any time. It is full of knowledgebase articles, best practices, advice, tips, videos and how-to’s. This in no way replaces the personal and undivided attention you get from our support team. Our customers and the relationship we have with you is first and foremost – you can’t offer that through an online support site. We get that.
You can call us and talk to our support team between the hours of 7am – 5pm PST. If you feel like sending an email, we’ll answer that too 🙂
Annual Maintenance includes access to our 24/7 Support Site, unlimited phone and email support, and all product upgrades.
Absolutely! We don’t offer generalized demos where you are on the call with multiple other companies. We tailor individual demos to you and a Product Specialist is on the call to assist with any technical questions. To set up a demo, please contact Client Services.
Given that the software is so robust, we recommend setting up a quick 20-minute product demo with a member of our Client Services Team prior to jumping into a trial. Our Client Services team members are product specialists, who can tailor your demo to focus on areas of the site that will meet your specific requirements. Following your demo, you are given access to a hosted trial site with full admin access to allow you to test out the features.

You can retain 100% of the work you do on the site, any branding, designs, and content added.

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Intranet Connections has changed the way we have conversations with our employees. The tool offers a plethora of out-of-the-box functionality, offering solutions to everyday challenges related to how information is disseminated throughout the organization. The support provided by the team at Intranet Connections is the icing on the cake.
Stacy Lowman, World Travel Holdings