a l l - i n - o n e   i n t r a n e t   s o f t w a r e:   r o b u s t,   a f f o r d a b l e   a n d   e a s y   t o   u s e
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    C U S T O M E R    S U P P O R T
Customer service and support is often a frustrating experience in today's software market. Having dealt with it first hand, we strive to make a difference by bringing you quick and effective support. Our clients continue to comment on the efficiency, effectiveness and value of our support services.

Part of what makes our support so effective is not only our commitment to you, but once you download the software we assign a personal Client Services Manager who will take care of all your support needs and questions. Our Client Services Team is well versed in the product development and technical aspects providing you with instant answers the first time around. This approach means you will not be routed to several different sources within the company to get an answer, and you only have to explain the issue once. Your Client Services Manager is able to become intimate with your server environment as well as your needs and concerns. We truly care about you and your intranet long after the sale has gone through.

While many of our support requests are handled via email, you are welcome to call your Client Services Manager for one-on-one telephone support, free of charge.

Client Services Team
clientservices@intranetconnections.com

Support Services Team
support@intranetconnections.com

Phone: 604-924-9770     Fax: 604-924-9740

"You guys are great...I have told my manager that you have the best support of any site we have ever dealt with, bar none. Thank you."
Jerry Guhr
Arizona Registrar of Contractors

"Our Intranet has been working great! I would like to compliment your support professionals who have been very patient and extremely helpful in assisting us with our various enquiries. Thanks again."
William Onate
Ottawa Community Care Access Centre

"Something that is becoming increasingly rare these days, but is provided by Intranet Connections is a high level of responsiveness and a pleasant and quick handling of questions and troubleshooting issues. We look forward to a continued good working relationship."
Wilma Koolstra
Oikocredit
Contact Us | Customers | Requirements | Benefits | Customization | Security | Support | Purchase | Client Login