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About Lori Munro

Lori has worked with Intranet Connections as a client, consultant, and now employee, as the Customer Success Manager. In addition to her BA in psychology/economics and HR Management Certificate, she has a diversity of experience in technical writing, communications, and technology, which has led to an understanding and appreciation of the role that intranets can play in organizational and employee success. When not online, Lori can be found exploring the world via traveling, wine, or chocolate.

Expert Advice From Our Intranet Support Team

Summary:  Our stellar intranet support team help customers with a deep dive into technical issues, resolving problems, and sharing best practices. Our Tech Team Works Hard So Yours Can Stay On Task When we ask our customers why they’re satisfied with Intranet Connections, the most common response is our intranet support team. Our annual maintenance renewal fee includes unlimited product support, and we deliver on this promise. But rather than just solving problems and rushing to close tickets, our intranet support team aims to enhance understanding of the software by sharing best practices, checking settings, and gaining deeper insights

Create An Effective Intranet Navigation In Four Steps

Summary:  Intranet navigation is a key part of successfully building or redesigning an intranet. Here's a four-step plan to get your organization set up for success. Navigation refers to the way users access content on an online site such as an intranet. More formally, it's referred to as information architecture or the organization and labeling of the site’s content. Well-designed navigation means that users can easily access the content they want without hurdles. That’s your goal. Think of navigation as the closet organizer of your intranet: to get a closet that makes sense for

Use Your Intranet to Manage Change With Effective Workplace Communication

Summary:  Effective workplace communication can be achieved with your intranet tools and personal connections with staff. It’s been said (many times!) that the only constant is change, and that’s never been more true than in our rapidly-evolving workplaces. For many people, change can be unsettling, but the more effectively you communicate about it, the more likely staff will be to accept and embrace the change. A staff intranet is an excellent tool to assist with change management - read on for our top tips. Subscribe for Intranet Tips Connect Organizational Change to Company Values Often employees’ initial reaction to

4 Intranet Tips to Simplify Your Intranet and Improve Engagement

Summary: Follow these 4 key intranet tips to simplify your intranet so that it’s easier for your admins to maintain, and your employees to navigate and locate content. Simplicity is something many of us are seeking as we declutter or downsize. At Intranet Connections, simplicity is one of our core values as a provider of out-of-the-box software. And for intranets, simplicity can be the difference between a highly functional intranet and a site that frustrates employees. Below are 4 intranet tips to help simplify your intranet to improve employee engagement and generate workplace productivity. Intranet Tip #1: Make Items Easy